Friday, July 1, 2011

When I was asked to write an article spotlighting The Family Place I was really excited. Not because Balcones Shred is their preferred vendor or the fact that everyone that we work with at The Family Place is so kind and helpful; I wanted to make sure that everyone who reads this knows what The Family Place is and how important their services are to the community. I went to the experts, Tina O. Hagean, the Executive Program Director and Joy Ray, their Non-Residential Operations Manager.

The Family Place opened in 1978 and provides programs for all domestic violence victims. All of the services are absolutely free and include programs such as education, intervention and crisis counseling. They also have one of the largest domestic violence shelters in the state of Texas with “outreach programs for the entire family and the facilities are conveniently located in 4 offices across Dallas.” They’re a safe resource for individuals who want to seek help with breaking the cycle of family violence.

All of the services they offer are FREE. Funding for their programs comes from various sources like grants, the United Way, corporate, individuals and many special events. A victim of family violence typically finds their way to The Family Place from many avenues. This may be by a friend referring them, the police, church outreach programs, or by calling the 24-hour hotline at 214-941-1991 in Dallas or Collin counties.

I have had the pleasure of working with Joy Ray since I started with Balcones Shred and had a chance to visit with her about our services. The information The Family Place handles is very confidential and must be protected. Our service offers them a simple solution to confidentially shred their secure destruction items.

Not only are they required to protect their victim’s information, but also their donors. I asked Joy what she liked about working with Balcones Shred. She said, “Every time I’ve dealt with a Balcones Shred employee I am greeted by the most pleasant, professional staff and regardless of the circumstance, Balcones Shred is always able to provide exceptional service.”

If you need additional information regarding The Family Place you can either contact me at or visit their website at

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